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Water intelligence

Water leak detection from data.

Most leaks are visible in the meter data weeks before anyone sees water. Divako watches every connection for continuous flow, sudden steps and reverse flow, and raises the alarm the same hour instead of at the next reading round.

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15 min reading interval at Unibet Arena
143 apartments metered per unit, Leangen Løkka
24/7 continuous-flow detection

What is water leak detection?

Water leak detection from metering data means treating every meter as a sensor rather than a billing device. A meter that reports hourly already knows whether water is moving at three in the morning, whether consumption stepped up overnight and stayed there, and whether flow has reversed. Those three patterns catch the majority of leaks that matter, long before a wet patch appears on a road or a customer opens a surprising invoice.

It works at every scale. In an apartment building, continuous flow through one unit’s meter is usually a running toilet. At a venue like Unibet Arena, 15-minute readings surfaced potential leaks within two weeks of the first meters going live. At network scale, the same logic becomes minimum night flow per zone.

How it works on Divako

  1. Meter. Any meter that reports a series will do – LoRaWAN, NB-IoT, wM-Bus, or drive-by collection. The device profile knows the meter’s register format, its plausible range and which alarm flags the meter itself raises.
  2. Network. Readings arrive on their own schedule. Daily is enough to find a running toilet; hourly or 15-minute data is what you need to see a burst while it is still small.
  3. Platform. Readings are validated on arrival – gaps, duplicates, implausible steps – so an alarm is not triggered by a missing message. Consumption is then compared with the connection’s own history rather than with a global threshold.
  4. Analysis. Continuous flow, sudden sustained steps, reverse flow, tamper and frost are evaluated per meter type. A DN15 apartment meter and a DN200 trunk main do not share thresholds.
  5. Integration. Alarms route to email, SMS, push, webhook or your incident system, and the underlying series is available over REST and MQTT for SCADA, GIS or a customer-service screen.

What to watch out for

  • Continuous flow is a symptom, not a diagnosis. A running toilet, a garden tap left open, a dripping heat exchanger and a cracked service pipe all look identical in the data. The alarm’s job is to send someone to look; be honest about that in the message, or field crews will stop trusting it.
  • The baseline has a season. Irrigation, pool filling, flushing for water quality and holiday homes all move consumption without anything being wrong. Build the baseline from the connection’s own history across a year, and expect to suppress a predictable period rather than to explain it every time.
  • A customer-side leak needs an owner before it needs an algorithm. Detection is the easy part; the awkward part is who calls the household, what they are allowed to say and who pays for the plumber. Agree the script with customer service before switching the alarms on.
  • The reading interval decides which leaks you can see. Daily readings find things that run for days. A burst that empties a service pipe in an afternoon needs hourly or finer data – which is also a battery decision, so set it per meter type rather than everywhere.

What you get

  • Continuous-flow detection per meter, around the clock
  • Burst, backflow, tamper and frost alarms with per-type thresholds
  • Minimum night flow baselines per zone and per meter
  • Reading intervals from daily down to 15 minutes where it is justified
  • Alarm routing to email, SMS, push, webhook or your incident system
  • Alarm history per connection, so a disputed invoice has a curve behind it
  • Works on LoRaWAN, NB-IoT, wM-Bus and drive-by readings alike

In production

Unibet ArenaTallinn, Estonia
15 min

water + electricity · one in-building wM-Bus network

Estonia's largest arena reads 20+ Apator Ultrimis NEO water meters and OMS electricity meters over a single wM-Bus network, collected by two NB-IoT Lobaro gateways. Potential leaks surfaced within two weeks – and per-event consumption is the goal.

  • wM-Bus
  • OMS
  • NB-IoT
  • Venues

Read the arena story →

Oslo VAVNorway
5,000+

water meters · wM-Bus + NB-IoT + Sensus RF

From manual drive-by collection to continuous remote reading across central Oslo. New Apator Ultrimis and legacy Sensus iPerl meters on one pipeline. The billing team works from daily data, not quarterly spreadsheets.

  • wM-Bus
  • NB-IoT
  • Water

Read the Oslo story →

Sameie Leangen LøkkaTrondheim, Norway
143

apartments · water + heat sub-metering

A Trondheim housing co-op with ultrasonic water meters and heat meters per unit, LoRaWAN on a single gateway, and automated per-apartment billing. One invoice for the board; one app for residents to see their use.

  • LoRaWAN
  • Sub-metering
  • Housing

Read the housing story →

Questions

Frequently asked

How do you detect a leak from meter readings?

Three signals do most of the work. Continuous flow – consumption that never reaches zero – points at something running on the customer's side. A sudden sustained step points at a burst. And a zone's minimum night flow creeping upward points at a leak on the network, often before it surfaces.

Do we need new meters?

Not necessarily. Any meter that reports a series can be watched for continuous flow. The finer the interval, the earlier and smaller the leak you can see – Unibet Arena reads every 15 minutes, and the data pointed at potential leaks within two weeks of going live.

What is minimum night flow?

Whatever is still moving through a zone meter in the small hours – the window around 02:00 to 04:00, by which point almost every tap in the district is shut. Read that residue as leaks plus whatever the meters never see: a rough split, but a stable one. What matters is not the size of it but the day it steps up.

Who gets the alarm?

Whoever you route it to – email, SMS, push, webhook or an existing incident system, with different tiers going to different people. The useful part is the timeliness, so decide who acts on a customer-side leak before the first one fires.

Your network

Let's find what's leaking.

Tell us what you meter today and how often you read it. We'll show which leaks that data can already reveal – in about 30 minutes.